Frequently Asked Questions

Ordering

Where can I buy your items?

The Shop is Open for Walk-in Retail Hours Saturday & Sunday 9 am to 1 pm
​For up to date hours, email us or check our Instagram

How do I place an order?

You can order a variety of cakes, macaroons, cookies, and other treats on our website. Please note when selecting your pickup date that some items require different lead times.

If your would like a One of a Kind Cake for a special event, please fill out this form and we will contact you as soon as possible to arrange the details of your cake.

Do you deliver?

Yes! Delivery starts at $80 with a $300 order minimum. Costs depend on distance.
Weddings and tiered cake deliveries include unboxing and placement.
Flowers, toppers and other requests may require an additional charge.

Are your Cakes & Treats Allergy Friendly?

We offer peanut-free and gluten-free options but regularly use ingredients like pecans, hazelnuts, almond flour, and wheat flour. While we take care to avoid cross-contamination, it’s up to you to decide if our process works for you.

Ingredients to avoid for nut/gluten allergies:

• Sprinkles

• White chocolate

• Gel food colors

• Almond flour

Custom Cakes

Can my florist do the flowers on my cake?

We handle all floral designs on wedding cakes to ensure a polished look. In special cases, we’ll collaborate with your florist to prep and place flowers before delivery. Please contact us for more information.

Can you fill my cake with fruit? 

We do not offer fresh fruit, custard or pudding style fillings in our cakes.

Can we get a fondant Cake from your shop?

No, all our cakes are iced in Swiss meringue buttercream. However, we do use fondant or sugar paste for decorative details.

Do you bake your cakes from scratch? 

Yes! Every cake is made from scratch with the highest-quality ingredients.

Cake Care & Transport

How do I transport my cake?

  • Carry the cake box with 2 hands & support bottom. Do not squeeze the sides.
  • Place in an air conditioned vehicle on the floor & drive carefully.
  • Keep the cake level during transport, refrigeration and display.
  • Store in a refrigerator & keep cake away from sunlight & moisture when not refrigerated.

How long do I refrigerate my cake before serving?

  • Refrigerate your Cake until 1 - 2 hours prior to serving for best texture
  • Cover and Refrigerate any leftovers in fridge for up to 5 days

How do I cut my cake?

Cakes can be cut a number of different ways. 
Check out our Cake Cutting highlight on Instagram for a quick how to!